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Reviews for True North Hearing by AudioNova
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Michael S
10/19/2024John Latte was very good with every aspect of my visit he explained everything in good understandable information -
Debbie Videtto
10/07/2024 -
J S
08/27/2024Great experience! Highly recommend Andrea and team! We are from out of town and my 90yr old fatheru2019s hearing aid failed. I stopped in without an appointment and asked for help. The hearing aid was old and we had our doubts that it could be fixed. Andrea promptly evaluated and fixed the hearing aid while I waited. They are a great resource! -
Anonymous Reviewer
07/29/2024Friendly service -
Anonymous Reviewer
07/26/2024Most helpful -
Anonymous Reviewer
07/16/2024Always a pleasure dealing with Peter very outgoing person -
Anonymous Reviewer
07/13/2024Great service as usual. The team seems to really want to help me with my hearing issues. -
Anonymous Reviewer
06/27/2024excellent as usual -
Anonymous Reviewer
06/21/2024Great attitude -
Anonymous Reviewer
06/13/2024Very helpful -
Anonymous Reviewer
05/24/2024very efficient and knowledgeable -
Anonymous Reviewer
05/06/2024Explained in detail what my hearing impairment was and how the hearing aid would help. -
Anonymous Reviewer
04/27/2024Good service -
Anonymous Reviewer
04/26/2024No wait time at all, excellent service. -
Anonymous Reviewer
04/09/2024no comment -
Anonymous Reviewer
04/09/2024no comment -
Richard Hanusch
04/04/2024 -
Robert Mastrocola
04/04/2024Dr Rourke is excellent in setting up my hearing aids and is such a pleasure to work with -
Anonymous Reviewer
03/24/2024great customer service helpful and thorough. -
Ray Zabit
03/18/2024 -
Anonymous Reviewer
03/15/2024Peter Bromley was very helpful and highly instructive. -
Anonymous Reviewer
02/12/2024GREAT SERVICE -
Anonymous Reviewer
01/29/2024Very happy with my visit. Thank you to everyone. -
MARK
01/29/2024The staff went above and beyond handling my hearing needs and insurance company ,could not be more pleased with my results -
Anonymous Reviewer
01/26/2024Great customer service -
Dan Cowles
01/10/2024My hearing aids are awesome and the staff is is friendly, helpful and thoughtful. Rare to get these days -
Anonymous Reviewer
12/28/2023Excellent customer service and attention to detail. Peter explained everything I needed to know about my new hearing aids. -
Anonymous Reviewer
12/17/2023GREAT & VERY FRIENDLY! -
Anonymous Reviewer
12/17/2023Great service, helpfull, fixed my issue!!! -
Anonymous Reviewer
12/01/2023informative, patient, listening, friendly. -
kathy mitchell
11/22/2023You will not find better people than at True North they treat you so good and appointment's are right on time they made my day -
Anonymous Reviewer
11/13/2023Treated me as if it were very important for me to be able to hear well. -
Anonymous Reviewer
11/07/2023Excellent service -
Anonymous Reviewer
10/31/2023Peter was very informative and helpful. He has a cheerful encouraging personality. He also clearly knows his stuff! -
Anonymous Reviewer
10/30/2023Your example says it. Great customer service. Thank you! -
Anonymous Reviewer
10/24/2023I was so glad I got my hearing tested. The service was excellent and my technician was very experienced in giving me the best quality of hearing by adjusting my hearing aids properly. -
Anonymous Reviewer
10/19/2023Peter was awesome! Professional but very attentive to my needs. -
Anonymous Reviewer
10/16/2023I couldn't find the building, so the receptionist came outside, so I could see where the building was. -
Anonymous Reviewer
10/15/2023Good quick service -
Anonymous Reviewer
10/02/2023no comment -
Anonymous Reviewer
10/01/2023Friendly and helpful staff!! -
Anonymous Reviewer
09/16/2023Most informative. -
Anonymous Reviewer
09/02/2023Good explanations of testing and results -
Anonymous Reviewer
09/01/2023It's always productive, and a pleasure, to see Andrea and Dr. Roach. -
Anonymous Reviewer
08/21/2023Very knowledgeable was a very good visit -
Anonymous Reviewer
08/01/2023Dr Roche covered all my questions and solved all my problems. We are all fortunate to have her -
Eileen Linnetz
07/31/2023Audiologist was professional and thorough. -
Anonymous Reviewer
07/09/2023Great customer service. Needed an adjustment, fixed it the same day. Very friendly and helpful. Canu2019t say anything bad. Switched from another Provider in the area, difference of day and night. Will never go back to the other place and have recommended several of my friends. -
Anonymous Reviewer
07/05/2023Dr. Roach is very knowledgeable, professional, helpful and courteous. I'd recommend her to anyone looking into hearing aids. -
Anonymous Reviewer
07/01/2023Very good experience. Waiting time minimal. Pleasant staff. -
Anonymous Reviewer
06/17/2023Incredibly kind and helpful people there. -
Jan Raudat
06/08/2023These folks were very pleasant and very helpful. Excellent for hearing aid needs. We are from out of town and they bent over backwards to help -
Anonymous Reviewer
06/03/2023Great service, knowledgeable, professional and on time. -
Clyde Breakell
05/16/2023All good, timely pleeasant and professional service. Thank you. -
Robert Gramlich
04/18/2023 -
Yvonne Janssen
04/16/2023Wonderful, nice, helpful, clear explanation. I wish I could have paid it in installments. Living on SS it is a big expense. -
Lynn Deasy
04/10/2023 -
Kevin Hastings
04/09/2023My experience with the Dr of Audiology at True North hearing was phenomenal, I learned something new that I wish others had learned long ago. I am on my way to a better hearing of my life. Thank you -
Gerald Frisbie
03/25/2023Very good service with my hearing aids -
Gerald Padmore
03/24/2023They are exceptional, knowledgeable and caring. I stopped in and immediately had my hearing aids issues fully taken care of although as a visitor from Denver I had not been a patient. -
Carolyn G
03/07/2023We are very happy with the degree of professionalism we experience at thie Torrington office from the doctor to the receptionist. The office is clean and comfortable. The customer is treated with courtesy and respect. My Dadu2019s hearing aids are great and he is happy with them. -
Gina Bergmann
02/13/2023 -
Alison Jassen
12/15/2022The audiologist was wonderful! Dr. Herrera ( not sure of the spelling) listened and addressed my concerns. I highly recommend her. -
Bonnie Turturro
11/12/2022The staff is very accommodating and make you feel quite at ease The dr was very pleasant and informative and answered all my concerns I would definitely recommend this office to whomever is looking to get a hearing test and purchasing hearing aids Thank you for making my experience pleasant -
J Dugo
10/01/2022Dr Shannon awesome addition, very good job. Thank you. And Andrea thank you for the scheduling help -
D B
09/28/2022No one is here. I waited for a few days now I came and no one is at the office the sign says they are here but No one is ever hear. I went over to Hearing Care Centers on Norfolk Road and they are awesome. Best place I could ever recommend. -
greg delaney
09/22/2022 -
William S Hale Jr
09/10/2022Staff is very friendly and knowledgeable about the products they have, I can't wait to get my hearing aids. Looking forward to being able to hear better -
Teia Eicher
09/07/2022 -
Patricia Deer
08/27/2022Very knowledgeable . Took all the time we needed to explain in detail the results of the test, the different types of hearing aids, the best devices for us. Did not try to sell the most expensive aids but the best fit for. Definitely recommend! Excellent service! -
Wanda Heffler
08/24/2022Very caring and professional service. -
Joseph Arena
08/12/2022Well yo be honest I havenu2019t received my hearing aids yet so I canu2019t give a full comment on the product -
Dennis Rae
08/04/2022The experience was good. The staff was knowledgeable. The doctor was so helpful -
Kimberly Coffey
07/22/2022 -
miriam temple
06/09/2022 -
Katrina Nichols
05/26/2022 -
Barbara Putnam
05/16/2022Promptly took care of a hearing test and cleaning of my hearing aids, at no cost, gave a clear explanation of what they had to offer, and referred me to another group that would take my health insurance. If my health insurance worked for this group, I would definitely stay with them -
Roxanne Ugbinada
05/12/2022 -
Barbara Saska
04/30/2022Thank you for your prompt, professional service. You address my questions and keep my experiences with hearing aides very positive. -
Alison Hayes
04/20/2022True North and Dennis were very efficient and thorough with my hearing tests, explaining the different options, programming and testing my new hearing aids. I recommend them fully and they are local which is fantastic. Thank you for everything! -
Lucinda Oviatt
04/13/2022Very helpful, informative, not rushed.....very pleasant visit....... -
Glen Richardson
04/09/2022Very responsive and prompt repair of my hearing aid. -
laura driscoll
04/08/2022Was very happy with my experience at true north hearing. Everything was explained well, and they were very courteous. -
Wendy Houle
04/06/2022my client is very pleased with the service she received in getting her new hearing aids. -
Jay Lev Rey
03/24/2022I have had my hearing aids going on 3 years now, Dennis has been with me since the very beginning. Having my hearing aids has allowed me to continue to work, as I'm constantly communicating with people throughout the day. Dennis has always been there for me 100% with any issues or concerns. I have been very satisfied. -
Linda Prior
03/18/2022Shannon does a wonderful job with helping me with my needs. Linda Prior -
Krista Stumbaugh
03/16/2022This place is very professional I went there a long time ago I just started going back there I would recommend anyone to go there they are very professional and the hearing aids are working out wonderfully my first appointment I did not even have to wait 5 minutes for someone to come out and get me I was in and out in about 20 minutes my second appointment there to get my hearing aid I was only in the waiting room maybe about 10 minutes and yeah it took like 20 minutes for the appointment but those people from the secretary to the hearing Specialists are very nice I would recommend anyone to go there -
Susan Racloz
03/16/2022Dennis goes above and beyond with helping me in all the steps in getting the most out of my hearing. Being a senior, I am technically challenged. If I ever have a question or problem, he is so so patient and tries to solve my problem. -
Linda Kohuwsky
03/10/2022 -
Catherine Shirley
03/09/2022 -
N. Gary Jamieson
03/09/2022 -
Gayle Sauselein
03/08/2022Knowledgeable , friendly service -
Luciano Mozzato
03/07/2022Professional, flexible with the scheduling and very fast in solving my problem. I highly recommend this team to anybody. -
Joe Hanes
03/04/2022Today, March 4, had an appointment and didnu2019t know why? Because I was having trouble with my hearing aid.Dr. Hackney gave me a hearing test and set me for a new mold to replace the old one. Also setting me up with a new aid. Dr.Hackney and his assistant were top notch. They understood me with my condition. I highly recommend Wesconn Hearing Aid Services and Dr. Hackneyud83euddbb -
John Catellani
03/04/2022He was very nice to a senior and took the time to explain everything and made sure everyone was happy. -
P Sarris
03/02/2022 -
Paul Thomas Schoenemann
02/10/2022Repaired hearing aid quickly while I waited. Service with a smile. -
Betsy Beyer
06/25/2018I had been serviced so very well by Tim Strini since 1995 and now that he has retired, I am very pleased with the service of the young man he sold his practice to, Dennis Hackney. I needed new hearing aids and my husband needed hearing hearing aids for the first time. Dennis is friendly, patient, and knowledgeable. My husband and I are very happy with our new Starkey hearing aids. They are practically invisible and give very clear hearing quality. Our follow up service has been good, too. Hearing is so very important to maintain good communication and mental acuity. Betsy Beyer -
Joseph Brzoska
12/29/2021 -
A Google User
12/28/2021