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Reviews for True North Hearing by AudioNova
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George Patrick
09/02/2024Excellent -
Everett M
08/30/2024Very good service and explaining every one of the questions that I had -
Anonymous Reviewer
08/01/2024Very thorough and and answered all my questions -
Anonymous Reviewer
07/22/2024great service -
Anonymous Reviewer
07/21/2024Excellent Service -
Anonymous Reviewer
07/01/2024David is great. Always goes the extra mile for me. Really appreciate his commitment to my better hearing. True North is fortunate to have him as a provider. -
Victoria Papageorge
06/18/2024I have been a patient of David Kuczewski for over three years now, and I feel quite fortunate to be working with him. He is extremely knowledgeable about SSCD and how it may impact my use of hearing aids. He not only is a good listener as to my needs, but he also encourages my input. David has always been highly professional when dealing with me, and he honestly discusses best hearing aid options for me, given my professional needs. In addition to his excellent qualifications and experience, David always encourages any feedback or concerns I might be having around my aids. When reaching out to him, he is prompt at getting back to me, always providing possible solutions. He is diligent about getting his patients in to the office when an emergency occurs, and because of his knowledge around products and his overall expertise, emergencies seldom exist. I always feel I am receiving the best information, products and service when working with David. I will continue to be a patient at True North, working with David, as I progress with my hearing needs. -
Anonymous Reviewer
06/09/2024Friendly and very accommodating -
Anonymous Reviewer
05/30/2024Great customer service -
Michel Brunet
05/24/2024 -
carol ward
05/15/2024 -
Anonymous Reviewer
05/09/2024Great -
Anonymous Reviewer
04/28/2024Efficient service -
Anonymous Reviewer
04/15/2024great -
Rosemary C
03/01/2024Initial consultation exceeded my expectations. David listened to my concerns and offered an excellent option. He explained the process thoroughly and seemed genuinely interested in providing the right device for my particular hearing loss which was caused by Meniere's disorder. -
Anonymous Reviewer
02/24/2024David is very helpful and gives you full attention. -
Anonymous Reviewer
02/22/2024Excellent and Speedy Service -
Thomas Melander
02/14/2024Thanks and kudos to the True North team for their guidance as they recently fitted me for hearing aids. I’d had an unsuccessful experience with a particular device brand, and I was reluctant to try again. But after testing me and identifying my need, David patiently walked me through options and answered all my questions and concerns. He is most knowledgeable and straightforward. That said, I’ve never purchased a ‘protection policy’ for high-ticket items, such as appliances, TV’s, camera gear, etc. But I ignored my instincts and purchased the insurance policy for my hearing aids. I’ve concluded it was not money well spent. When one hearing aid recently failed, I called True North six times over a week for help. I only got through to the front desk associate, and never spoke with David despite multiple messages. -
Anonymous Reviewer
02/09/2024Great service -
Anonymous Reviewer
01/07/2024Very good customer service. Time was taken to explain everything clearly. -
Anonymous Reviewer
12/23/2023excellent -
Anonymous Reviewer
12/18/2023David explains the whys and how-tos well . I appreciate the time he takes with me. -
Anonymous Reviewer
11/14/2023David's knowledge of hearing issues, aids, etc. is outstanding. So much so that I had to ask him to stop and continue at my follow-up appt, as I'd reached information overload. -
Barbara Lanfer
10/31/2023 -
Anonymous Reviewer
10/06/2023Treated with care and interest to my personal hearing needs. -
Anonymous Reviewer
10/02/2023Very pleased, always an accommodating experience. Always impressed with professional approach. -
Anonymous Reviewer
09/25/2023Great service -
Anonymous Reviewer
09/03/2023The service I received was very informative The the doctor explained everything and I was very much at ease and come away with what I needed to correct my hearing. -
Anonymous Reviewer
08/13/2023David is very very helpful and knows when to stop being an infomercial! -
Anonymous Reviewer
07/31/2023Good service. -
Anonymous Reviewer
07/29/2023Great service very helpful -
Anonymous Reviewer
07/22/2023I get an excellent care for my need every time I visit exceeding my expectations. -
Anonymous Reviewer
07/17/2023The hearing aids are slightly better than the ones they are replacing. Service was perfect. 2 days later we found the lost hearing aid. -
Anonymous Reviewer
07/01/2023Excellent information about my hearing -
Jim Pratt
06/20/2023 -
Anonymous Reviewer
06/19/2023very helpful an explained everything to me -
Anonymous Reviewer
06/03/2023Very professional - explained my options for hearing aids and answered our questions. Amber was very efficient and walked us through insurance paperwork. -
Anne Randall
05/29/2023True North is the best. -
Chuck Rohn
05/23/2023 -
Pam Smith
04/01/2023 -
Charles Green
03/11/2023Great service -
Charlene Rossignol
01/26/2023Excellent service received! -
Mike McGovern
01/20/2023Excellent first visit to the Scarborough Maine office. I will return as needed -
Mary Pearson
12/09/2022I take my 88 year old mom in to see David. He is always courteous and professional . Mom is always in good hands. Highly recommend them. -
Maureen Greenlaw
11/18/2022Very welcoming and accommodated my wheelchair well. Staff were very pleasant. Mark was very caring, explained everything so i could understand what exam he was doing . Very pleased to be working with True North Hearing. -
yhs debate
10/02/2022As always, great personal, professional service! I had an issue with one device- they scheduled me for the next day, I was caught in construction traffic- called, and reassured me that I would be seen. I was, device fixed, with the “call if you have trouble,” farewell. iI know this is a busy practice, yet I always feel that i am given all the time I need. Thanks Mark and Amber! -
Roni Barbera
09/08/2022Very good experience and very thprough -
chris Gawron
09/02/2022The hearing doctor was so good and checked my ears and did what 3 others couldn't do -
Philip Fearon
08/21/2022 -
John Sevigny
08/15/2022I cannot begin to express my gratitude to David and his staff. Every single step of the process leading to obtaining hearing aids for my elderly mother has been handled effectively. David is a very compassionate individual and his attentiveness to clients shines through in his care and concern for their experience. They are an immeasurable asset to this community. -
Rick Hibbard
08/15/2022David is awesome. He is always thinking 2 steps ahead and giving me options about what needs to be done next. I am very happy with his service and commitment to make my hearing the best it can be. -
Marikay McGinty
08/09/2022 -
BiologicGaming
07/31/2022Mark & his family/coworker are just wonderful! He always solves any problems I have and is so fair on his pricing. I am so grateful to have found this hearing group. I highly recommend them to everyone -
Karen Bowen Pooler
06/29/2022This hearing aide office does some great work! -
Scott Colton
06/27/2022All the staff were pleasant and professional. Excellent service and receptive to my needs. Thank you all. -
John Alter
06/23/2022I am traveling, and needed service on my Resound hearing aids. Supreme Hearing Aids, especially Marc Kuczewski, took great care of me: prompt, professional, courteous. -
Leslie Kaynor
06/09/2022My husband and I found Marc Kuczewski very professional, knowledgeable, honest and clear as he answered our many questions. We learned so much during our time with him and plan to continue working with him. We appreciated that he did not push us in any way. -
Beatrice Dion
06/01/2022Huge disappointment on multiple levels -
Mary Pearson
05/27/2022 -
Anita DiCrecchio
05/10/2022I highly recommend Supreme Hearing in Scarborough. They are knowledgeable and provide expert service. -
Rick B
03/24/2022Every one was great. The Audiologist was very knowledgeable and was able to explain things very clear and concise. The "interview" was very thorough and all my concerns were taken into consideration. Hi highly recommend them. -
CJ W
03/23/2022I have had a great experience with this office. David is knowledgeable, friendly, and clear in his explanations. Sara is welcoming and very helpful on the phone. I would highly recommend this office. -
Dorothy Green
03/16/2022Fantastic people to deal with -
Immilling Fastpaw
03/11/2022The people at Supreme Hearing Aids are wonderful. From the reception to the audiologist, I felt my needs were cared for. What's more, the knowledge of the staff is amazing. I highly recommend Supreme Hearing Aids, and would not trust anyone else for my hearing needs. -
Bev R
03/04/2022Everyone was very friendly and took time to explain everything. Very welcoming and intent on answering questions. -
deborah deteso
02/23/2022good people , good works, good atmosphere, and good overall experience... Lastly, good check up.....Thank You, Deb From my home to yours......... -
Charles Higgins
01/28/2022Prompt, cheerful service. Attention to controlling COVID risk. I had several questions about my hearing aids and how they interface with my cellphone. David answered them all clearly and patiently. -
Jim Kupel
01/14/2022 -
Chris Logan
01/12/2022Nice people. Shady fee structure. No one is in-network. Even if they are listed as in-network you have to pay for whatever “discount” that the insurance company and they have negotiated to be a network provider. $2400 learning experience. -
Deborah Johnson
12/30/2021Great people, great product, great service -
Virginia Healey
12/30/2021David was ,as always , professional and knowledgeable. Sara his receptionist is very friendly and capable. I have been a customer for about 4 years and have a high regard for this business. I highly recommend. -
carole allain
11/30/2021 -
Martin Womer
11/10/2021 -
Dawn Reiss
10/20/2021Sarah graciously greeted me as a walk in customer with questions and stress. She took the time to listen and understand, and got me an appointment with Mark two days later. Mark took great care of my issue and was friendly, honest, and helpful. I will be back! Thanks y'all for the wonderful service in these hard times! -
Duane Britton
09/08/2021 -
EDWARD BASSETT
08/18/2021David, his dad mom and secretaries have been very helpful. Thoroughness, friendliness and ability to help on short notice have been fantastic. The office and treatment rooms were immaculate both before and including pandemic period. Very happy with their service and ease of scheduling appointments. Starkey’s product on the other hand has not been very reliable. Way too many returns to the company to really Say I have liked them, although they have stood behind them. -
Brian Campbell
08/09/2021 -
Susan Dixon
07/30/2021The people at Supreme Hearing are very friendly and nice to deal with and be around. Very family oriented and once you go to them you feel like you have known them forever. No matter the issue they resolve it right away. I would recommend them to anyone that has a hearing loss. -
Jack St.Pierre
07/20/2021 -
Robert McNally
05/22/2021 -
Laurie Reynolds
05/18/2021My husband and I both saw Mark and had a wonderful experience. He is very knowledgeable while being down to earth and kind as well. If you need hearing aids or tests this is the place to go. Marc is honest and not pushy at all. He is only trying to place you in the product that will give you the best hearing ability and comfort level. He care about his patients and it shows! -
Suzanne Foley-Ferguson
05/11/2021Mark, Sarah and Marks so nice have all been great! Helpful, knowledgeable and accommodating! -
Anne Bruno
08/22/2019I don't usually post my thoughts about much but getting hearing aids from Supreme Hearing was a very good experience. The annoyance of not being able to hear clearly is now a thing of the past. The highly developed technical skills and personal professional attention to each client lets me recommend Supreme hearing without any reservation. -
Bruce Douglass
04/09/2019Can't say enough to recommend Supreme Hearing. The product is great as is the experience! I'm very exacting with my hearing needs and every visit I'm asking to fine tune my hearing aids a bit more. They are very helpful, friendly and patient in providing the exacting adjustments that I want. Great experience from the time you walk in the door to the time you leave! -
Victoria Papageorge
10/22/2020I consider myself very fortunate to be working with such a highly professional and experienced provider as David. I have a very rare condition, and David has listened, assessed and used his knowledge and experience to make this whole process so positive for me. I have had several audiologists from doctors’ offices meet with me, and I can say that not until now at Supreme do I feel that my case is being professionally handled to ensure my hearing ability is optimum. Not only do I have confidence in the high quality products that they offer, but the expertise and genuine care they exhibit for their patients. David has always taken the time to answer all my questions and address any concerns, as he is highly knowledgeable in his field. As many others have said, Sabrina is always accommodating and highly competent in all she does. With Covid-19 it can be quite challenging, but she continues to help provide a safe environment for everyone. I look forward to my continued work with such a highly experienced team. -
Philip McGregor
09/14/2018 -
Pete and Kris Eschauzier
01/20/2021Excellent professional care and friendly, too. David and Sabrina (soon to be Sarah) are the real deal. I've been wearing hearing aids since 2006 and with Supreme since 2018. Heartily recommend!! -
Dan Perreault
08/25/2017Great people quality service -
Pat Patterson
04/06/2019Have been Very Happy with the kind and Caring Service We Receive. -
Jackie Perry
05/14/2019I have been to many hearing aid companies over many years. This is the first one where I feel appreciated as a client and given as much time as needed to meet my needs. Highly recommend that if you think you need hearing aids or need to replace what you have, check them out. I go to the Scarborough office. -
Don Hamill
11/21/2020Outstanding professionalism and customer service. David is attentive and expert in helping to select, service and support cutting edge technology hearing devices and solutions. Katrina keeps all things moving smoothly with reception, administration, scheduling and follow up. Great to have such a professional, customer focused team like this right here in town. -
Mary Pearson
01/21/2021The facility is very clean and easy to get to. The staff has been very accommodating. The personal care and attention to detail has been superb. I would highly recommend David and his staff for anyone thinking of getting hearing devices. -
Daniel Kelly
01/19/2021Good service and good people! -
Sarah Koch
01/15/2021Friendly and efficient -
Ron Wilcox
06/19/2018Entire staff provides great customer service. Willing to address and correct any concerns or issues to meet customer needs and satisfaction. -
Diane Glidden
10/30/2020We are very pleased with the excellent service that David provides for my husband. He always has a smile and makes sure we are happy customers. I would recommend David to family and friends. -
charles conley
09/26/2020My name is Nancy Conley, and I wanted to post a very positive review of Supreme Hearing in Scarborough, Maine. David and Sabrina are the consummate professionals. From the warm welcome to the comprehensive hearing tests, I know that my devices will continue to provide the maximum clarity I need. I have total confidence in the care they provide. As the threat of COVID-19 looms, I feel very safe in their office, as they have very strict protocols in place to ensure both patient and staff safety. -
Jim Gregoire
03/22/2019I really appreciate the appointment reminder and that they knew I was stuck with a tight schedule that day. David was able to accomplish everything we needed to do and set up a new program on my hearing aids in that time frame. Thank You, Jim G. -
Robert Nadeau
03/16/2019always very friendly and helpful -
Andrew Nichols
11/20/2020Always very professional an take he time to explain what is being done.